Archive for June, 2009

Review from Sarah in New Haven
June 23, 2009

Rob is everything you want in a computer repair guy. He was prompt, friendly and eager to help me solve my various computing issues (my laptop’s slow hard drive performance; my difficulty in synching my contacts with my iphone; my questions about purchasing a new computer). I highly recommend Rob, especially if you consider yourself a bit of a technophobe. He explains things clearly, and without condescension. Thanks Rob!

Sarah Aldrich
www.aldrichpilates.com

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Review from Bruce in New Haven
June 15, 2009

I found Rob from a downtown posted flier. It caught my eye since my five-year old desk top was getting slower and slower, prey to pop-ups for security offers; boot up time had become staggering–and I was wondering if it was time to dump my gear and start over. I phoned Rob who made a house call the next day for an agreed (reasonable) fee. But when he didn’t get immediate results while sitting at my home desk. he asked if he could service my computer in his office over the weekend–beyond the call of duty in my book. My unit is back in my office today on time: its been cleaned, memory enlarged, software inventoried and serviced, boot up time is now back to the old days–it’s like I have a new computer. I will take his offer to answer my future questions on line or by phone seriously. I am a very satisfied client. Thank you Rob.
Bruce

To my clients
June 5, 2009

Hi and thank you for taking a look at my little website. You are probably here because you saw my ad on craigslist or you saw
one of my fliers. I’d like to tell you a little bit about myself. I have been fascinated with computers ever since I was very young. Since then I have honed my troubleshooting skills to be able to provide you with support. Whats the point of having a computer if it won’t do what you want, right?

I have been employed providing technical solutions in various roles for a number of years. I’ve built networks, done helpdesk, tier 1 and 2 tech support, done hardware and software upgrades of all kinds. I enjoy figuring out what’s wrong with technology and resolving the issue. I enjoy even more the satisfied look on my customers faces when I provide solutions to them.

When things don’t work right I have to know why. That’s why I do this. I can provide PC and Mac support, big or small jobs. My services include; virus removal, tutoring, internet connection setup and repair, firewall setup, web page design and implementation, hardware configuration and more.

If you have a computer issue, I can resolve it. My clients include small business owners, lawyers, entrepreneurs, students, moms, musicians,…people from all walks of life trust me to help them. I work on home systems and business machines; whatever you need. Please see some reviews of my work below. Call me at 203-933-4545.